Accessibility and Assistive Technology: A Beginner's Guide

published on 13 March 2024

Making our world accessible to everyone, including those with disabilities, is not just important—it's essential. Here's a quick guide on Accessibility and Assistive Technology:

  • Accessibility is about making websites, apps, and gadgets easy to use for everyone, including people with disabilities.
  • Assistive Technology (AT) includes tools like screen readers, special keyboards, and apps that help people with disabilities in their daily lives.
  • Supportia helps make technology accessible by setting up, customizing, and fixing tools for individual needs.

Types of disabilities and related AT include:

  • Vision: Screen readers, magnification software
  • Hearing: Hearing aids, closed captioning
  • Speech: Voice amplification devices, speech output systems
  • Cognition: Text-to-speech software, reading tools
  • Mobility: Wheelchairs, scooters
  • Daily Living: Adaptive utensils, dressing aids

To make technology more accessible, it's crucial to follow web accessibility standards like WCAG 2.1, ADA, and Section 508, and embrace principles of universal design. Despite challenges like attitudinal and financial barriers, innovations in AI, 3D printing, and smart home automation are making strides in improving accessibility. At Supportia, we're dedicated to connecting people with the right tools and advice to navigate the world of assistive technology. If you're looking for ways to make life easier for yourself or someone else, we're here to help.

What Is Assistive Technology?

Assistive technology (AT) is anything that helps people with challenges do everyday things. It's all about giving people the tools they need to live more independently.

Here are some examples:

  • Screen readers that talk out loud what's on a computer or phone for people who can't see well
  • Special keyboards and mice for people who find it hard to use their hands
  • Apps that read text out loud for people who have trouble reading
  • Devices like hearing aids that help people hear better

Thanks to new technology, these tools are getting better, more personal, and cheaper all the time.

The Role of Supportia in Promoting Accessibility

Supportia helps make things more accessible in a few ways:

  • Our tech experts can set up, customize, and fix accessibility tools to fit what each person needs
  • We share info and advice on what tools are out there
  • Our team keeps up with the latest in easy-to-use technology
  • For example, we've helped students get to their schoolwork with screen readers and helped seniors use their gadgets with voice commands

We're all about using our tech know-how to make life easier for everyone.

Vision

People who have trouble seeing well or are blind can use different tools to help them:

  • Screen readers - These programs read out loud what's on a computer or phone screen. They can also show the text in Braille. Some well-known ones are JAWS, NVDA, and VoiceOver.
  • Screen magnification software - This makes parts of the screen bigger so it's easier to see the text and images. ZoomText and MAGic are examples.
  • Braille displays and note-takers - These devices change screen text into Braille, letting blind users read by touch. Some popular ones are Focus, BrailleNote Touch, and Brailliant.
  • Scanning and reading software - This lets users scan printed text and turn it into spoken words. It helps blind people read printed materials. OpenBook and Kurzweil are examples.
  • Electronic navigational aids - These are handheld tools that use sound or light to detect objects nearby, helping blind people move around. Examples include SmartCane, UltraCane, and WeWalk.

Hearing

People who are deaf or have hearing problems might find these tools useful:

  • Hearing aids - These devices make sounds louder and clearer. Many can connect to phones or TVs wirelessly.
  • Cochlear implants - These are put into the ear through surgery and help deaf people hear by working with the hearing nerve.
  • Alerting devices - These use light, vibration, or text to let users know about important sounds like doorbells or alarms. Harris Communications Signaler and Sonic Alert systems are some examples.
  • Closed captioning - This turns audio into text on the screen, so deaf people can follow along with dialogues and sounds.

Speech

For people who find speaking hard, there are:

  • Voice amplification devices - These make the user's voice louder and clearer. ChatterVox and Loud 'n Clear are examples.
  • Speech output systems - These are programs that speak out typed text. They help people who can't speak well to communicate. Tobii-Dynavox's Boardmaker with Speaking Dynamically Pro is one option.
  • Communication boards - These have pictures or words that users can point to, to make sentences or phrases. Some have a voice feature.

Cognition

For people with learning or thinking challenges, these tools can help:

  • Text-to-speech software - This reads digital text out loud. It's great for people with dyslexia. NaturalReader and ClaroRead are examples.
  • Reading tools - These help with reading and understanding text. They can change text size, color, and spacing, and provide dictionaries. TextHelp Read&Write and Microsoft's Immersive Reader are examples.
  • Audio books - These are books read by a person, useful for those with ADHD or learning disabilities. Audible, Learning Ally, and Bookshare offer these.
  • Organization/memory software - These help keep track of tasks and plans. Todoist, Evernote, and Google Calendar are tools that sync across devices.

Mobility

For people who need help moving around, there are:

  • Wheelchairs - These come in manual and powered types and can be customized. Permobil, Quantum Rehab, and Drive Medical are some brands.

  • Walkers, rollators, canes - These help with walking and balance. They come with accessories like seats and baskets. Drive Medical, Medline, and Carex make these.

  • Scooters - These are for longer trips outside and come in different styles. Pride Mobility and Golden Technologies are leading brands.

  • Vehicle hand controls - These let people drive using their hands instead of legs. Guidosimplex and Sure Grip offer these.

Daily Living

For everyday tasks, there are:

  • Adaptive eating utensils - These are forks, knives, and spoons designed for people who have trouble holding things. Good Grips and Human Care make these.

  • Dressing aids - These help with putting on clothes and shoes. EZ Access and Dressing Sticks are some brands.

  • Shower chairs/benches - These provide a place to sit while bathing. Medline, Drive Medical, and Moen are top brands.

Implementing Accessibility

Web Accessibility Compliance

Making sure websites are easy for everyone to use is super important. This means following some rules so that people with disabilities can access information just like everyone else. Here are the main rules to know about:

  • WCAG 2.1 - This is a set of guidelines that many countries use. It has different levels (A, AA, and AAA) to show how accessible a website is.
  • ADA - This is a law in the US that says websites need to be designed so people with disabilities can use them. It looks to WCAG 2.1 for guidance.
  • Section 508 - This is for US government websites. They need to be accessible, following the WCAG 2.1 guidelines.

To make your website meet these rules:

  • Check the WCAG 2.1 guidelines and see where your website needs improvement.
  • Focus on fixing the most important issues first.
  • Test your website to make sure it works well for people using different kinds of technology to help them.
  • Train your team on how to make websites easy for everyone to use.

Don't forget to tell people about your efforts by sharing an accessibility statement.

User Experience and Universal Design

Making things easy and comfortable for everyone to use is what universal design is all about. Here's how to do it:

  • Flexible use - Let people change settings to work best for them.
  • Simple navigation - Make it easy to find things on your website.
  • Clear communication - Use easy words and good visuals.
  • Error tolerance - Help users avoid or fix mistakes easily.
  • Low physical effort - Make sure people can use your website without getting tired.

It's a good idea to test your website with people who have different needs to make sure it works well for everyone.

Real-World Examples

  • Microsoft made it possible to change the size of text in Windows 10, which helps people see things better.
  • Apple added features like VoiceOver, which lets people use their devices without needing to see the screen.
  • WhatsApp introduced a way to turn voice messages into text, making it easier for people who are deaf to understand them.
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Overcoming Accessibility Challenges

Common Barriers

Making everything accessible to everyone can be tough. Here are some hurdles people often run into:

  • Attitudinal barriers - Sometimes, people think making things accessible is too hard or not that important. This stops groups from making accessibility a priority.
  • Financial barriers - Making things accessible costs money. This includes paying for tools to check websites, teaching developers, and making updates. Small teams with tight budgets might find this tough.
  • Technical barriers - Fixing websites and apps for accessibility needs special skills because they're built with complex code and designs. Not all teams have these skills.
  • Legacy technology barriers - Updating old websites and software to be accessible is especially hard. It takes a lot of work to add accessibility to outdated systems.
  • Lack of accessibility testing - Many teams don't test their products with people who have disabilities. This means they might not catch all the accessibility issues.

To get over these hurdles, we need to teach people why accessibility matters and give teams the tools and training they need. Laws and rules like ADA compliance also push for more accessibility.

Emerging Innovations

Even with these challenges, new tech is helping make things easier for everyone:

  • AI-powered assistants - Tools like Siri, Alexa, and Google Assistant let you control devices with your voice. This is great for people who have trouble using their hands.
  • Advanced voice control systems - Devices like the Tobii Dynavox Indi 7 offer strong voice control and text-to-speech for those who can't use traditional keyboards or mice.
  • 3D-printed accessibility aids - Now, it's easier to make custom tools like grips for holding things or stands for smartphones. These can be made cheaply with 3D printers.
  • Haptic technology - This tech gives feedback through touch, like vibrations, to help people with vision problems know where to go or what's around them.
  • Smart home automation - Systems that control your home devices, like lights or appliances, with voice commands or automatically make life easier for everyone.

While there are still obstacles, new tech and thinking about inclusive design are opening up more possibilities for people with disabilities. It's a challenge, but things are getting better.

Conclusion

Making things easy for people with disabilities to use is really important. It helps them do everyday things like everyone else. There are many tools and gadgets, called assistive technology, that help with this. Some are big and fancy, like programs that read the screen out loud, and some are simple, like special spoons or canes.

When we design things to be easy for everyone to use, it's good for all of us. It makes things more flexible and easier to understand.

Yes, there are still some big challenges. But, there's also a lot of new stuff happening that's exciting. Things like voice control, 3D printing, and smart homes are changing the game. Plus, more people are talking about making everything easy to use, and there are laws that support this.

At Supportia, we're all about helping make things easier for people with disabilities. We connect people with experts who can set up the right tools for them. And we share tips and advice on how to make life a bit smoother.

If you're having a hard time using technology or know someone who is, give us a shout. We're here to figure out what you need, find the right tools, and help you get started. Together, we can make things better, one step at a time.

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